Certified Hospitality & Hotel Operations Professional (CHHOP)
Travel & Tourism · Front office, housekeeping, food and beverage service, revenue metrics and guest safety and service recovery in hotels.
Certified Hospitality & Hotel Operations Professional is an online skill certification you earn by passing a 20-question, 30-minute proctored exam with 70% or more. The study material and the exam are free; the verifiable certificate costs ₹999 and you pay only if you pass.
What the exam covers
- Front office and the guest cycle
- Housekeeping and room standards
- Food and beverage service
- Revenue, distribution and performance metrics
- Guest experience, safety and service recovery
How to get certified
- Read the free study notes and revise with the slide deck.
- Sit the 30-minute exam online with your camera and microphone on. Each attempt is a fresh paper.
- Pass at 70% and claim the certificate. It carries a QR code and a number anyone can check.
Questions people ask
What is the Certified Hospitality & Hotel Operations Professional (CHHOP) certification?
Certified Hospitality & Hotel Operations Professional is an online skill certification from CareerCraft Labs. Front office, housekeeping, food and beverage service, revenue metrics and guest safety and service recovery in hotels. You earn it by passing a 20-question proctored exam with 70% or more.
What does the CHHOP exam cover?
The CHHOP exam covers: Front office and the guest cycle; Housekeeping and room standards; Food and beverage service; Revenue, distribution and performance metrics; Guest experience, safety and service recovery.
How much does the Hospitality & Hotel Operations certification cost?
The study material and the exam are free. You pay ₹999 (GST included) only if you pass and want the certificate issued.
How long is the CHHOP exam, and how many attempts do I get?
30 minutes for 20 multiple-choice questions drawn at random, with your camera and microphone on. You can sit it up to 3 times in any 24 hours, and every attempt is a different paper.
How does an employer verify the certificate?
Scan the QR code on the certificate, or enter its certificate number at careercraftlabs.org/verify. Both open the issued record with the holder's name, score and date.
Is this a government or university qualification?
No. It is an independent skills certificate issued by CareerCraft Labs (AI Wizard Private Limited). Its value is that it is earned in a proctored exam and anyone can check it in seconds.