Transportation II: Airline Fares and Ticketing: Types of Air Journey, the Mileage System (MPM, TPM, the Extra Mileage Allowance and Surcharge), the Higher Intermediate Fare Check, Add-on, Open-Jaw and Excursion Fares, NUC and ROE, the International Air Ticket, the Distribution of Ticket Sales, MCO, MPD and EMD, the Billing and Settlement Plan, and Air Charters

The commercial half of Unit IV's second paragraph is the craft of the airline ticketing desk. This chapter explains the types of air journey, one-way, return, circle trip and open jaw; how IATA's mileage system decides whether a routing may be charged the through fare, with the maximum permitted mileage, the ticketed point mileage, the extra mileage allowance and the excess mileage surcharge bands of 5, 10, 15, 20 and 25 per cent; the higher intermediate fare check; add-on, open-jaw and excursion fares; how a fare is constructed in neutral units and converted to local currency; the components of an international air ticket; how airline tickets are sold and how the money is settled through the Billing and Settlement Plan; the Miscellaneous Charges Order and Multiple Purpose Document and their electronic successor; and air charter services. Each calculation is worked with round, illustrative figures, because real fares, mileages and exchange rates change and are read from the airline's and IATA's current tariffs. The syllabus's "Circle Tri Journey" is the circle trip. Baggage and travel documents are taken with the documentation of Unit V in a later chapter.

1. Types of air journey

Journey typeDefinitionExample
One-way (OW)Travel from the point of origin to a destination with no return to the origin on the same ticketDelhi to London
Return (round) trip (RT)Travel from the origin to a point and back to the origin, where the fare for the outward half equals the fare for the return half (the same routing and fare in both directions)Delhi–London–Delhi on the same fare both ways
Circle trip (CT), the syllabus's "Circle Tri Journey"A continuous, circuitous air journey from the origin back to the origin that is not a return trip, because the route or the fares of its components differDelhi–London–New York–Delhi, or Delhi–Singapore–Delhi via different intermediate points
Open jaw (OJ)A return-type journey with a surface gap: the traveller flies out to one point and back from another (turnaround open jaw), or flies out from one point and returns to another (origin open jaw)Delhi–Paris by air, Paris to Rome overland, Rome–Delhi by air
Round-the-world (RTW)A journey circling the globe, crossing both the Atlantic and the Pacific, usually sold as a special fare by an allianceAn alliance round-the-world fare from Delhi

A journey is broken into fare components, the portions between two consecutive fare construction points, each priced separately. A stopover is a deliberate break of journey at an intermediate point, normally of more than 24 hours on an international journey; a transfer or connection is a shorter stop to change flights. Whether an intermediate point is a stopover matters, because fare rules limit stopovers and because intermediate points where the passenger stops over are the ones checked for a higher fare.

⚠️ Not every journey that returns to its origin is a return trip
A journey that ends where it began is a return trip only if its two halves have the same fare; otherwise it is a circle trip. An open jaw is not a circle trip either, because it has a surface sector the passenger covers on his own.

2. The mileage system: MPM, TPM, the extra mileage allowance and the excess mileage surcharge

A published fare between two cities allows the passenger some freedom of routing, and the mileage system sets how much. The Maximum Permitted Mileage (MPM) is the maximum distance a passenger may travel between two fare construction points for the published fare between them; it is published with the fare and is usually about 20 per cent more than the direct distance. The Ticketed Point Mileage (TPM) is the published distance between each pair of consecutive ticketed points on the actual route. To check a routing, the TPMs of the fare component are added. If the total does not exceed the MPM, the published through fare applies. An Extra Mileage Allowance (EMA) is a fixed deduction that IATA allows from the TPM total when the journey travels via certain specified points, so that recognised routings are not penalised; it is applied before the comparison with the MPM.

If the TPM total, after any EMA, exceeds the MPM, the fare is raised by an Excess Mileage Surcharge (EMS). The excess is expressed as a percentage of the MPM and rounded up to the next band of 5 per cent: 5M, 10M, 15M, 20M or 25M, meaning the fare is increased by 5, 10, 15, 20 or 25 per cent. If the excess is more than 25 per cent, no surcharge can be applied and the fare must be constructed differently, by breaking the journey into more fare components at an intermediate point. Worked example: the MPM between A and C is 5,000 miles and the routing A–B–C has TPMs of 2,300 and 3,050, a total of 5,350. The excess is 350 miles, which is 350 ÷ 5,000 = 7 per cent, rounded up to the 10M band. A published fare of NUC 800 becomes 800 × 1.10 = NUC 880. Had the total been 5,240 miles (4.8 per cent over), the band would be 5M.

TPM total ÷ MPMExcessBandEffect on the fare
4,900 ÷ 5,000NoneWithin MPMPublished fare applies
5,240 ÷ 5,0004.8%5MFare × 1.05
5,350 ÷ 5,0007%10MFare × 1.10
5,900 ÷ 5,00018%20MFare × 1.20
6,400 ÷ 5,00028%Over 25MNo surcharge possible; the fare must be reconstructed with another fare break
🧠 Always round the excess up, never to the nearest band
An excess of 5.1 per cent is 10M, not 5M, because the bands are ceilings: 5M covers any excess above 0 up to 5 per cent, 10M above 5 up to 10, and so on. Check the EMA first: if the routing qualifies for one, deduct it from the TPM total before comparing with the MPM, and the surcharge may disappear.

3. The higher intermediate fare check, add-on, open-jaw and excursion fares, and NUC and ROE

The Higher Intermediate Fare (HIF) check, also called the higher intermediate point (HIP) check, protects the fare structure against routings that would undercut it. If, within a fare component, the fare from the origin to an intermediate ticketed point where the passenger stops over (or between two such points) is higher than the fare from the origin to the destination of the component, the higher fare must be charged for the component. Example: the fare A–C is NUC 900; the passenger travels A–B–C with a stopover at B, and the fare A–B is NUC 1,000. The component is charged NUC 1,000, not 900, and any mileage surcharge is then applied to the higher fare.

Fare or toolWhat it is
Add-on (arbitrary or proportional fare)An amount published for combining with a through fare to a gateway, to construct a fare to or from a point that has no published fare of its own, for example a smaller city beyond a gateway
Open-jaw farePriced as the sum of half the return fares for each flown component, so a Delhi–Paris, Rome–Delhi journey costs half the Delhi–Paris return fare plus half the Rome–Delhi return fare
Excursion fareA special, cheaper return fare with conditions: a minimum and a maximum stay, often an advance-purchase requirement, restrictions on stopovers and routing, and penalties for changes or cancellation
NUC, the Neutral Unit of ConstructionIATA's neutral unit in which international fares are published and added up, so that fares in many currencies can be combined
ROE, the IATA Rate of ExchangeThe rate IATA publishes for converting the NUC total into the currency of the country of commencement of travel, followed by that currency's rounding rule

Worked example of construction: the component fare after the mileage check is NUC 880. If the IATA rate of exchange for Indian rupees were 83.5, the fare would be 880 × 83.5 = ₹73,480, before the rounding rule and before taxes, fees and carrier charges are added. The fare calculation box on the ticket records the whole construction: the cities, carriers, NUC amounts, mileage surcharges, the NUC total, the ROE and the local-currency fare.

4. The international air ticket and the distribution of ticket sales

Component of the ticketWhat it shows
Passenger name and booking reference (PNR locator)The name exactly as in the passport, and the six-character record locator of the reservation
Ticket numberThirteen digits: a three-digit airline accounting code (for example 098 for Air India) followed by the serial number
ItineraryFrom and to, carrier, flight number, class of booking, date, departure time, and reservation status (OK confirmed, RQ on request, WL waitlisted)
Fare basis, validity and baggageThe fare basis code; NVB and NVA (not valid before and after) dates; the free baggage allowance in kilograms or pieces
Fare calculation, fare, taxes and totalThe fare construction line; the fare in the currency of origin and the equivalent paid; taxes, fees and charges (government taxes, airport development and security fees, and carrier-imposed charges); and the total
Endorsements and restrictions, form of payment, issuing agentConditions such as "non-refundable" or "valid on AI only"; how the ticket was paid for; the issuing office or agent's IATA number, and the date and place of issue

The paper ticket, with a flight coupon for each sector, ended when IATA's member airlines moved to 100 per cent electronic ticketing on 1 June 2008; the e-ticket record is held in the airline's database and the passenger carries an itinerary receipt. Airline tickets are sold directly, through the airline's website and app, call centres, city ticket offices and airport counters, and indirectly, through IATA-accredited travel agents, online travel agencies, consolidators who buy in bulk at net fares, and general sales agents who represent foreign airlines in a market. Most indirect sales pass through a GDS, and the agent's sales are settled through the BSP. Airlines have moved from paying agents a commission towards net fares and service fees, and they promote direct booking to cut distribution costs.

5. MCO, MPD and EMD, the Billing and Settlement Plan, and air charter services

The Miscellaneous Charges Order (MCO) was an accountable document issued by an airline or agent to request the issue of a ticket or to cover charges other than a passenger ticket, such as excess baggage, a deposit, a penalty, a refund balance or ground arrangements. The Multiple Purpose Document (MPD) was the version issued by travel agents, with coupons for several such purposes. Both belonged to the paper era, and with electronic ticketing they have been replaced by the Electronic Miscellaneous Document (EMD), issued either associated with a ticket (for a paid seat or extra bag) or standalone (for a fee or deposit). The Billing and Settlement Plan (BSP), run by IATA, simplifies the money side of agency sales: instead of each agent settling separately with each airline, agents report all their sales for a period to the BSP, which bills each agent a single amount, collects it through a clearing bank and pays each airline what it is owed. BSP India serves IATA agents across the country. In the United States a separate body, the Airlines Reporting Corporation, performs this role.

An air charter is the hire of a whole aircraft, or part of its capacity, by a charterer for a particular flight or series of flights, outside the airline's published schedule. Types include the full charter; the part or split charter, in which several charterers share an aircraft; the ad hoc charter for a single event; the series charter, a regular programme through a season, used by tour operators for inclusive tour charters to holiday destinations such as Goa; and executive or air-taxi charters of small aircraft. Charters are priced per flight or per block of seats rather than per passenger, which suits tour operators who fill the aircraft, and in India they are operated by holders of non-scheduled operator permits or by scheduled airlines, with foreign tourist charters subject to the government's charter guidelines.

ℹ️ What the BSP does for an agent
Picture 100 agents selling tickets on 50 airlines: without a clearing system there would be up to 5,000 separate accounts. With the BSP each agent has one report and one payment per period and each airline receives one settlement. The BSP also standardises the documents agents may issue and the security (such as a bank guarantee) that accreditation requires.

Key takeaways

  • Journeys are one-way, return (same fare both halves), circle trip (the syllabus's "Circle Tri"; back to origin but not a return), open jaw (a surface gap at the turnaround or origin) and round-the-world; journeys are priced by fare components, and stopovers matter for the fare checks.
  • MPM is the maximum distance allowed for a fare; TPM the distance between ticketed points; the EMA is a deduction for specified routings; if TPMs exceed the MPM the excess is rounded up to 5M, 10M, 15M, 20M or 25M, and beyond 25 per cent the fare must be rebuilt.
  • The HIF check charges the higher fare to an intermediate stopover point; add-ons build fares to points without published fares; open-jaw fares are half-return sums; excursion fares carry minimum and maximum stays and advance purchase; fares are built in NUC and converted by the IATA ROE (NUC 880 × 83.5 = ₹73,480).
  • The e-ticket (100 per cent from 1 June 2008) carries the name, 13-digit ticket number with airline code, itinerary and status, fare basis, NVB/NVA, baggage, fare calculation, taxes, endorsements and payment; sales go direct or through agents, OTAs, consolidators and GSAs.
  • The MCO and the agents' MPD covered non-ticket charges and have given way to the EMD; the BSP collects one payment from each agent and pays each airline; charters (full, split, ad hoc, series, executive) hire aircraft capacity outside the schedule.

Practice questions (10)

Attempt each one before opening the answer. Every explanation names the tempting wrong option as well as the right one, because that is where marks are lost.

  1. In airline fare construction, the published distance between two consecutive ticketed points on the actual route is the

    1. Extra Mileage Allowance (EMA)
    2. Ticketed Point Mileage (TPM)
    3. Excess Mileage Surcharge (EMS)
    4. Maximum Permitted Mileage (MPM)
    Show answer

    Answer: B — Ticketed Point Mileage (TPM)

    TPMs are the sector distances that are added up for the routing. The MPM is the maximum allowed for the fare, the EMA a deduction for specified routings, and the EMS the percentage surcharge when the TPMs exceed the MPM.
  2. The MPM for a fare component is 5,000 miles, and the routing flown has TPMs of 2,300 and 3,050 miles with no extra mileage allowance. What excess mileage surcharge band applies? Give the percentage.

    Numerical answer — type the value.

    Show answer

    Answer: 10

    The TPM total is 5,350, which exceeds the MPM by 350 miles, or 7 per cent. Surcharges are in bands of 5 per cent rounded up, so 7 per cent falls in the 10M band and the fare is increased by 10 per cent.
  3. After a 10M surcharge, a published fare of NUC 800 becomes NUC 880. If the IATA rate of exchange for Indian rupees is 83.5, what is the fare in rupees before rounding, taxes and charges?

    Numerical answer — type the value.

    Show answer

    Answer: 73480

    The NUC total is multiplied by the ROE: 880 × 83.5 = 73,480, so the fare is ₹73,480. Taxes, airport fees and carrier-imposed charges are then added to reach the total on the ticket.
  4. A passenger flies Delhi to Paris, travels overland from Paris to Rome, and flies Rome to Delhi on one ticket. This journey is

    1. an open jaw, with the surface gap at the turnaround
    2. two one-way journeys that cannot be combined
    3. a return trip
    4. a circle trip
    Show answer

    Answer: A — an open jaw, with the surface gap at the turnaround

    The passenger flies out to one point and back from another, covering the gap on his own: a turnaround open jaw, priced as half the Delhi–Paris return fare plus half the Rome–Delhi return fare. A circle trip is continuous by air.
  5. A continuous air journey Delhi–London–New York–Delhi, returning to the origin by a different route, is classified as a

    1. open jaw
    2. one-way journey
    3. circle trip, the syllabus's "Circle Tri Journey"
    4. return trip
    Show answer

    Answer: C — circle trip, the syllabus's "Circle Tri Journey"

    It returns to Delhi continuously by air but not by the same route and fare, so it is a circle trip. A return trip needs equal fares for the two halves, and an open jaw has a surface gap.
  6. The fare A–C is NUC 900. A passenger travels A–B–C with a stopover at B, and the fare A–B is NUC 1,000. Under the higher intermediate fare check the component is charged

    1. NUC 950
    2. NUC 1,900
    3. NUC 1,000
    4. NUC 900
    Show answer

    Answer: C — NUC 1,000

    When the fare to an intermediate stopover point exceeds the through fare, the higher intermediate fare is charged for the component, here NUC 1,000; any mileage surcharge would then be applied to it. The fares are not added, because it is still one component.
  7. Which of the following are typical conditions of an excursion fare? Select all that apply.

    1. Full refund on cancellation at any time
    2. Unlimited free stopovers en route
    3. A minimum stay at the destination
    4. A maximum stay at the destination
    Show answer

    Answer: C — A minimum stay at the destination; D — A maximum stay at the destination

    An excursion fare is a discounted return fare bought in exchange for conditions: minimum and maximum stays, often advance purchase, restricted stopovers and routings, and penalties for changes. Unlimited stopovers and full refunds belong to flexible normal fares.
  8. With electronic ticketing, the paper Miscellaneous Charges Order and the agents' Multiple Purpose Document have been replaced by the

    1. Property Irregularity Report (PIR)
    2. Electronic Miscellaneous Document (EMD)
    3. Passenger Name Record (PNR)
    4. Travel Information Manual (TIM)
    Show answer

    Answer: B — Electronic Miscellaneous Document (EMD)

    The EMD records charges other than the fare, such as excess baggage, seats, deposits and penalties, either associated with a ticket or standalone. The PNR is the reservation record, the TIM gives entry requirements and the PIR is the report of mishandled baggage.
  9. Assertion (A): Under the Billing and Settlement Plan a travel agent makes a single payment for a period covering tickets sold on many airlines. Reason (R): The BSP collects the agents' sales reports and money centrally and distributes the amounts due to each airline.

    1. Both A and R are true, and R is the correct explanation of A
    2. Both A and R are true, but R is not the correct explanation of A
    3. A is true, but R is false
    4. A is false, but R is true
    Show answer

    Answer: A — Both A and R are true, and R is the correct explanation of A

    Both are true and R explains A: because settlement is centralised, the agent deals with one clearing system instead of settling separately with every airline whose tickets it sold.
  10. The TPM total for a fare component, after any extra mileage allowance, exceeds the MPM by 28 per cent. What follows?

    1. No mileage surcharge can be applied; the fare must be reconstructed with an additional fare break
    2. A 25M surcharge is applied as the maximum
    3. A 30M surcharge is applied
    4. The published through fare applies without change
    Show answer

    Answer: A — No mileage surcharge can be applied; the fare must be reconstructed with an additional fare break

    The surcharge bands stop at 25M. If the excess is greater than 25 per cent, the routing cannot be priced on the through fare at all, and the journey must be broken into more fare components at an intermediate point.